Content Commons 2.0 Migration: Commonly Asked Questions

Commonly Asked Questions

What is wrong with the current Content Commons?

  • Nothing is wrong with the current Content Commons. However, with Secretary Blinken’s priority to continue to modernize the Department, GPA has identified this upgrade as a way to enhance the Department’s ability to create and distribute content in a timely manner to fully engage our key target audiences.

Why is GPA upgrading to Content Commons 2.0?

  • GPA is upgrading Content Commons with the new platform to better provide capabilities to PD Practitioners faster and more efficiently.
  • Content Commons 2.0 will empower GPA with additional opportunities to better serve the needs of the PD practitioners that the current platform did not.
  • Content Commons 2.0 will allow GPA to create and distribute content that is timely, data-informed, and tailored to engage and inform key target audiences.

How was the decision made to upgrade Content Commons?

  • GPA conducted an in-depth user research and market analysis of multiple platform options with representative members of the PD community (located in D.C. and in the field) during the first half of 2022, and the chosen platform was based on feedback received from our PD practitioners.

What will happen to all the content currently on the existing Content Commons that I access and use daily?

  • GPA will migrate relevant and necessary content as part of the upgrade, all other content will be archived appropriately.

What will happen to the content that might not be migrated over?

  • If content is identified that is no longer relevant/necessary, GPA will work with the content owner to identify the proper archival path, and archived content will remain available to PD practitioners.

Will there be any differences in the way I access Content Commons to perform my job in relation to the upgrade?

  • PD Practitioners who need to access Content Commons 2.0, will have to navigate to a new URL which will be communicated to the field prior to the launch date. GPA is committed to providing regular and helpful updates to the field as progress is made.
  • For logging into Content Commons 2.0 to access content marked as “internal only,” Content Commons 2.0 will utilize OKTA login. GPAwill also provide the list of users and their permission level so no one has to ‘re-enroll’ to get access.
  • For publishing/uploading content to Content Commons 2.0, GPA has documented the current workflows and page configurations and is providing this information to the team performing the migration and configuration of Content Commons 2.0 to ensure as best as possible the workflows are the same as it is on the current Content Commons. GPA will be hosting training sessions as we move closer to the launch date that will cover any potential workflow differences.
  • GPA plans to host meetings with stakeholders to demonstrate any deviations from the existing functionality as well as provide new user guides to describe the process.

What impact will this have on the public or NGOs that use the current Content Commons?

  • There will be little to no impact on the public who access Content Commons. The plan is for the public to access and consume content the same way with Content Commons 2.0 as they do with the existing Content Commons.

How will I know when Content Commons has been upgraded to Content Commons 2.0?

  • GPA will send regular communications through a variety of channels (Slack, ALDACs, virtual meetings/trainings) to the PD community to provide status updates throughout the implementation phase.